Once receiving the customer's order, we will confirm the samples with customer by phone, e-mail or on-site meeting. The designers will provide the correct sample drawing according to customer's request.

When the sample drawing is confirmed, our sample team will make a sample according to the drawings by 3D printing technology, arrange sample test and issue a test report, which is sent together with the sample to the customer for confirmation. Then the customer confirm and place order and make deposit.

After receiving the customer order, the factory purchasing department purchases material, and the IQC department checks the quality of the incoming materials. During the mass production, our QC will check the products on the production line regularly. If any problems occur, they will promptly report to quality control team and sales team to solve the problem in time.

The third-party inspection company designated by the customer comes to inspect the goods and issues inspection report. The customer decides whether the report meet their requirements and arrange the shipment.

After receiving the delivery notice, all products will be well-packing and delivered by the shipping company designated by the customer.

Within 3 years after the customer receives our products, if the product has any quality problems, our after-sales team will follow up and assist customers to solve the problems at the first time.